From Day 1, we couldn’t have asked for better support and guidance than we received from Frost. Matthew Craft and his close-knit team including Sonia, Lizzie, and Jackie, are complementary as they are substantial. They’re all exceptionally diligent, responsive, and generous with their time. You always feel well looked after and provided with quality information and keen market insight to help you make the best possible decision or devise the most effective strategy for your unique sales journey that’s not immune to the vagaries of the marketplace. Fact: one in three sales fall through in England every year. While giving someone a thumbs-up after a successful transaction is easy, it’d be a costly mistake (financially and emotionally) to assume that all estate agents are created equal. Poppycock. Initially, we were leaning towards going with one agent – a well-liked, respected, and veteran chap in the industry with whom our family had a pre-existing relationship. And frankly, their marketing materials were slicker and more polished (sorry, Frost). But, given our home of several decades was our single most significant asset, we sought to expand our wings a little and had a brief trial run of off-market viewings with multiple agents. On the back of this, we knew Matthew Craft was our man. With enormous sums at stake and emotions running high, it’s such a comfort knowing that your agent, the one you specifically appointed, has unequivocally got your back and your best interests at heart. And not concerned with making a quick commission. Trust. Integrity. Expertise. Matthew personifies these qualities in spades and then some. And despite decades on what’s undoubtedly an underappreciated job, enough to make anyone super jaded, you can tell that he genuinely cares a great deal in every respect. And to top it off, he’s all about constant learning, not a know-it-all. Matthew and his team at Frost are a real credit to the industry that we’re often too quick to depict in an unflattering light. It gives me and my family great pleasure to wholeheartedly recommend Matthew and the Frost team in Gerrards Cross without reservation. You will always have our thanks.