Easy to deal with and helpful

very helpful - I have been using the letting team for the past 4 years

Although Property sold very quickly, with slight delay re. posting of sale form that wasn't received but then emailed through, the solicitors still took 3+months to complete sale! Staff at Gillingham very friendly and helpful. Would use again.

Dont do there home work well on sales

Try to avoid if possible

Misleading

The worst agency ever, please stay clear of this one....they have a fraud scheme they use on their clients. I saw a place I like (36, green Street, Gillingham), paid £390 for referencing fee and agents fee, and also to keep the house off the market for 4 weeks. Normally reference shouldn't cost more than £80 maximum for two tenants and it's takes 48hrs. 10days after I made the payment another agency was advertising the same house and booking viewings and taking deposit, I know for fact because I booked to view the property with the other agency and they were willing to take another referencing and agency fee to hold the house, turns out they have the key to the property and your move no longer have priority on the property but instead of telling the tenant that, they stall and the referencing company takes almost two weeks to confirm employment details so they don't have to return your money. They had my manager waiting on phone calls that never came and when they do call it's on a Saturday ( who calls a business on a Saturday to confirm employment details) so they can say no one answer when they called, they also claim my wife's HR refuse to give a reference for her employment even thou the hr contacted my wife saying they've confirm her employment details for a house and she has the email to prove it... Then the agency turn around to say things like they didn't put the house on the market the agreement hasn't been breach but to do that you still need to have the key to the house or an access to the property which they don't the landlord as decided to use another agency, the landlord claim they take too long which he is right, They took my money stall for 3weeks and I was homeless my wife and I had a serious misunderstanding and the stress we went through whilst she was 3 months pregnant almost cause serious distress. I finally use a private landlord reference cost ££60 for 48hrs and no hassle and my employer got a phone in less than 24hrs. Your move agency couldn't do that just so they can keep £150 of my money knowing the frustration will cause me to withdraw.