Many thanks for taking the time to review. We appreciate your feedback and are sorry you are disappointed with the disparity in marketing prices, but respectfully disagree with your summary of the events. As discussed, the first visit to the property was in early 2022 requested by you. We were contacted by another owner of the property over two and a half years later in late October of this year. The first quarter of 2022 followed a year of Gloucester house prices rising monthly at an average of circa 10% annually. In comparison, the summer of this year saw three months of reversal in house prices at circa -0.5%*. When we visited the property in early 2022 we indicated marketing prices in a 15% bracket as you were very bullish on the price to be achieved. This month, due to a softening in market sentiment and, as it turned out, negative growth, we lowered our marketing advice to a figure 10% lower than that of the lower figure advised in early 2022. As with all Estate Agents, we are only able to offer ‘marketing advice’ to sell a property at an optimum value. This is in stark comparison to a ‘paid for Valuation’ which can only be provided by a Chartered Surveyor. The Estate Agent ‘marketing appraisal figure’ is often skewed upward by the aspirations of the Vendor in comparison to a Chartered Surveyors ‘Valuation’, commonly instructed by a Mortgage provider acting as a proxy for the buyer and focused around the assessment of suitable security against a loan. We would also respectfully ask that you refrain from shouting abuse at team members over the phone when calling the office. *Statistics available at ons.gov.uk