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Robinson Michael & Jackson - Gravesend

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Outstanding service from start to finish. Andy and his team more than delivered on my expectations of the sale of our property. A very quick and efficient sale in demanding times. Cannot recommend highly enough. Lee Turner

Reply from agent

We are very pleased that the service we delivered more than met your expectations which was great to hear. If we can be of any assistance in the future we would love to help. Thank you

5.00 /5

All staff at RM& J were professional in selling our home. We were kept up to date at all stages of the sale, and between selling and moving - we have got to know all staff very well!! Jo in particular was attentive and courteous. Thank you.

Reply from agent

Dear Helen. So glad we got their in the end. Thank you for your patience during the transaction. Thank you also for mentioning Jo. It means alot.

5.00 /5

Excellent support received by Andy Plaistowe. Thanks for your quick response and guidance as things are moving. Appreciate the referral to the mortgage advisor and would like to thank Jordan Blackmore for the prompt response and detailed brief with so much patience and kindness. Great to have both in the process. Hope to continue the same in coming days too…

Reply from agent

Dear Tasmia. Many thanks for your positive words. We look forward to working with you for your purchase.

5.00 /5

We had an excellent lettings experience with Robinson Michael and Jackson. They were extremely professional when they came out to look at the property, advised us well on the price and made us feel like we were in safe hands. Ellie, Hollie and Stacey were very helpful and I would certainly recommend them to any other landlords.

Reply from agent

Hey Lucy & Ben, Thank you for your lovely words! It was an absolute pleasure working with you both and we are glad we found the right tenants for you and the process went smoothly! We hope to work with you again in the future! Thanks- The Lettings Team.

5.00 /5

A great experience when finding a new rental! Good care given by the lettings team, and Stacey and Hollie were especially helpful during email communications. Would definitely rent through Robinson Michael & Jackson again in the future. It was an easy and pleasant experience!

Reply from agent

Hey! Thank you so much for your kind review. We are so glad you had a positive experience! We hope you are very happy with the new rental and dont hesitate to come back to us in the future! :) - The Lettings Team.

5.00 /5

I met Ellie at the property I was considering letting. Found Ellie to be professional, knowledgeable and a pleasure to meet. Ellie took professional photos to promote the property with recommendations for the rental value. Ellie also handled the many viewings at the property which I also attended. Again making the whole experience smooth where I had no need to have any input. When the property was passed to the office. Hollie and Stacey kept me informed with all details and offers. A tenant was chosen after detailed information was given to me to make the choice easier. Robson and Jackson portal is excellent. This enables me to easily send all required documents and check the progress at any time Overall excellent service start to finish. Look forward to working with and a thanks to Ellie, Hollie and Stacey

Reply from agent

Hey, thank you so much for your positive feedback on our service and our portal. You're an absolute breeze to work with and we hope to work with you again in the near future. We hope you and the tenants are very happy. All the best! - The Lettings Team

5.00 /5

I am writing this review, specifically based on the customer service that I have experienced from Lily so far. She has a really personable and informative manner that disarms you. A great negotiator and saleswoman. After 3 years of searching through Covid and the SDLT holiday, we nearly missed viewing a decent property. At first, we had been informed by email that there were no more slots to view and we were a little disheartened given how quickly we had responded to the advert. I rang the office, spoke with Lily and explained our family search. She sounded understanding and promised to call us if any cancellations arose. She kept her word, notifying us on a Friday evening! I picked up her message on a Saturday morning and a few hours later we were on our way to view the property. Our offer has recently been accepted so now the real work begins but I trust Lily and her team to help both parties/families involved with a smooth transaction.

Reply from agent

Thank you so much for taking the time to write such a detailed review. It’s lovely to hear about your recent experience and we look forward to working with you on your purchase.

5.00 /5

We bought our house through Robinson Jackson. They worked hard to keep the chain alive and kept us informed at every development. They made it as stress free as possible. Thanks guys we're both very happy.

Reply from agent

Dear Mark. It is great to hear you were both very happy with our service. We hope you enjoy your new home.

5.00 /5

Thank you for all your help last year in getting our first home! The team made the process a lot easier and supported us through our experience. A year on we are very happy in our house and will be using Robinson Michael and Jackson when we are ready to move again. Thank you!

Reply from agent

Dear Millie. So glad you are still happy and thanks for not forgetting us and taking the time to write a review. It was greatly appreciated.

5.00 /5

When we was looking to buy we got so much help and advice. Lily helped us so much with buying advice, along with sending us so many properties that were exactly what we were looking for and she really paid attention to our requirements and what we wanted. When we come to sell we will definitely be contacting Lily. Fantastic customer service and industry knowledge.

Reply from agent

Dear Louise. Its great to hear you were pleased with our service and in particular Lily. Your comments have been passed on and we look forward to working with you when you are ready to sell. Many thanks

Contact details

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Opening hours

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Address

21A - 21B King Street, Gravesend, DA12 2EB, UK, DA12

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