Outstanding service from start to finish. Andy and his team more than delivered on my expectations of the sale of our property. A very quick and efficient sale in demanding times. Cannot recommend highly enough. Lee Turner
All staff at RM& J were professional in selling our home. We were kept up to date at all stages of the sale, and between selling and moving - we have got to know all staff very well!! Jo in particular was attentive and courteous. Thank you.
Excellent support received by Andy Plaistowe. Thanks for your quick response and guidance as things are moving. Appreciate the referral to the mortgage advisor and would like to thank Jordan Blackmore for the prompt response and detailed brief with so much patience and kindness. Great to have both in the process. Hope to continue the same in coming days too…
We had an excellent lettings experience with Robinson Michael and Jackson. They were extremely professional when they came out to look at the property, advised us well on the price and made us feel like we were in safe hands. Ellie, Hollie and Stacey were very helpful and I would certainly recommend them to any other landlords.
A great experience when finding a new rental! Good care given by the lettings team, and Stacey and Hollie were especially helpful during email communications. Would definitely rent through Robinson Michael & Jackson again in the future. It was an easy and pleasant experience!
I met Ellie at the property I was considering letting. Found Ellie to be professional, knowledgeable and a pleasure to meet. Ellie took professional photos to promote the property with recommendations for the rental value. Ellie also handled the many viewings at the property which I also attended. Again making the whole experience smooth where I had no need to have any input. When the property was passed to the office. Hollie and Stacey kept me informed with all details and offers. A tenant was chosen after detailed information was given to me to make the choice easier. Robson and Jackson portal is excellent. This enables me to easily send all required documents and check the progress at any time Overall excellent service start to finish. Look forward to working with and a thanks to Ellie, Hollie and Stacey
I am writing this review, specifically based on the customer service that I have experienced from Lily so far. She has a really personable and informative manner that disarms you. A great negotiator and saleswoman. After 3 years of searching through Covid and the SDLT holiday, we nearly missed viewing a decent property. At first, we had been informed by email that there were no more slots to view and we were a little disheartened given how quickly we had responded to the advert. I rang the office, spoke with Lily and explained our family search. She sounded understanding and promised to call us if any cancellations arose. She kept her word, notifying us on a Friday evening! I picked up her message on a Saturday morning and a few hours later we were on our way to view the property. Our offer has recently been accepted so now the real work begins but I trust Lily and her team to help both parties/families involved with a smooth transaction.
We bought our house through Robinson Jackson. They worked hard to keep the chain alive and kept us informed at every development. They made it as stress free as possible. Thanks guys we're both very happy.
Thank you for all your help last year in getting our first home! The team made the process a lot easier and supported us through our experience. A year on we are very happy in our house and will be using Robinson Michael and Jackson when we are ready to move again. Thank you!
When we was looking to buy we got so much help and advice. Lily helped us so much with buying advice, along with sending us so many properties that were exactly what we were looking for and she really paid attention to our requirements and what we wanted. When we come to sell we will definitely be contacting Lily. Fantastic customer service and industry knowledge.
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21A - 21B King Street, Gravesend, DA12 2EB, UK, DA12