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Robinson Michael & Jackson - Gravesend

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I recently purchased a property through the Gravesend office of Robinson Michael and Jackson. The process was carefully explained to me at the beginning by Georgia who also arranged my viewing and showed me around the property. She and her colleagues were very friendly, supportive and professional. I strongly recommend Robinson Michael and Jackson and I thank them for the excellent service accorded me during my purchase.

Reply from agent

Emmanuel it has been our pleasure assisting you and thank you for your comments. All the best for the future. Andy, Georgia and the whole team are very appreciative for you taking the time to review us. Have a great Bank Holiday Weekend.

5.00 /5

I can easily and highly recommend Robinson Michael & Jackson, especially as a first time buyer trying to wind their way through the house buying world. I worked with Jo during the process who was proactive, friendly and professional throughout, keeping me up to date at all times with progress. I felt like all my questions and queries were quickly and efficiently answered, especially with communication between myself and the seller. I always felt like a valued buyer, from being shown around the property to being handed the keys. I cannot thank the team enough for the smooth process and will be recommending them to others in the future.

Reply from agent

Thank you so much for your review. It’s lovely to hear that you were happy with the service we provided. We really hope you are happy in your new home.

5.00 /5

The whole process working with RMJ has been amazing throughout. I am a solo first time buyer so this process could be quite daunting but working with the RMJ has helped eased a lot of my worries. From inception and doing viewings I enjoyed working with Georgia and seeing some great properties. Finally found the one and the progression was guided by Nicola, Tammy and Jo in the Sales team. I worked with everyone collaboratively and all questions were always answered/replied on the same day. Thank you once again for everything and being part of my journey on getting on the ladder!

Reply from agent

Thank you so much for taking the time to write a detailed review and mentioning a few of the team personally. It means alot. We hope you love your new home and we look forward to working with you again in the future.

5.00 /5

Reece was our main contact, he was amazing and found us the perfect buyer for our property. The sale was hassle free and completed in record time. We were kept informed at every stage. We also spoke to others at the branch and they were all very pleasant and helpful. 5 star service from everyone, definitely recommend. Alison & Brent

Reply from agent

Dear Alison & Brent. Thanks so much for your glowing review. We are very appreciative.

5.00 /5

Robinson Michael and Jackson has been fantastic and very helpful all through the process of purchasing our new home. They were ever ready and always available to give updates and further advice at every stage of the purchase. Buying a house could be daunting but it was made very easy for us. Myself and Elizabeth would like to say a very big thank you to Jo and Lily for their kind help all through.

Reply from agent

Dear Emmanuel & Elizabeth. Thank you for your kind comments, they have been passed on and gratefully received. We hope you are happy in your new home.

5.00 /5

Absolutely brilliant service from Ellie, Stacey, Hollie and Chloe. Ellie in particular was very professional and evident she is passionate and knows what she is doing. She got me a tenant within 48 hours as she promised and constantly kept me updated throughout the process. It’s been a long time since I got this level of service. The rest members of the team were extremely professional. They made it so seamless and this is definitely a five star service I have received and would certainly use them again and recommend their services.

Reply from agent

It was easy to find you the right tenant within just 2 days, it's a lovely property! All the best - The Lettings Team

5.00 /5

The services received from Robinson Michael Jackson with regards to letting our house was a five star one, it started with Chloe giving us a very accurate and professional rental valuation of our property based on her in-depth knowledge of the area, one that the Lender actually agreed to. She keenly listened to us and tailored the service to match our requirements, Ellie and Hollie were also very brilliant at showing the prospects around and offering them valuable information on which to make their decisions. When it came to wrapping the process around good systems and documentations, Stacey was incredible with her excellent service, so all in all, an amazing experience from the RMJ guys.

Reply from agent

Thank you so much for your review, you've been a fantastic landlord to work with! - The Lettings Team

5.00 /5

From start to finish the staff made the process clear and stress free. They were realistic and honest in their approach to letting our flat. They were the perfect mix of professional and friendly. It was a pleasure to deal with Chloe, Ellie, Hollie and Stacey. They kept us informed along the way and allowed us to make informed decisions with regards to the rental of our flat. We would have no hesitation using them again.

Reply from agent

Thank you for choosing us as your letting agent, congratulations again on your new tenants! You were fantastic Landlords to work with - The Lettings Team

5.00 /5

Would love to thank the Gravesend branch from the very beginning with Andy the branch manager gave me a call to say they have accepted my offer, Then Jo Rossiter took over and has been very approachable and helpful being the mediator between all parties involved in my purchase. With any purchase it can be stressful but the team worked to keep me informed even when Jo was off Lily was able to assist and was up to speed with what stage we was at. Really appreciate the team and thank you for making my first purchase easier and less stressful

Reply from agent

We are so pleased for you and can’t wait to hand you over the keys. Thank you for your warming words and appreciation. Andy & the whole RMJ team.

5.00 /5

Our experience with Robinson Jackson’s Lettings was fantastic. Ellie mainly dealt with us and she is so nice & so helpful! Stacey sorted our referencing and she was very efficient and prompt. Also, Chloe and Hollie dealt with other bits we needed for all to go smoothly and they were also very helpful. I’ve worked with estate agents in the passed and I must say my experience with Robinson Jackson’s Lettings has been Excellent from our first viewing up-to key collection day. Highly recommended.

Reply from agent

You were a pleasure to work with, all the best! - The Lettings Team

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Address

21A - 21B King Street, Gravesend, DA12 2EB, UK, DA12

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