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Robinson Michael & Jackson - Gravesend

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I decided to go with Andy and the team at Robinson Michael and Jackson after looking at a few options. I must say my faith in estate agents has been restored after a few bad experiences with previous agents. From the initial valuation, Andy was honest and realistic in what he felt my property was worth. I was armed with my own research and facts in preparation for a pushy salesman however Andy was not pushy at all and was very professional at all times which I valued as a few competitors were significantly lacking this. Though the sale took a long time to complete due to delays with searches and solicitor enquires, I was kept updated throughout with regular phonecalls and emails which was valued. I will be using Andy and his team again to rent out another property and no doubt when I come to sell again they will be my first point of call. I cannot be more complimentary of the team at Robinson Michael & Jackson Gravesend Thanks again JimiPositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Hi Jimi. Your kind words and reasons behind your decision are much appreciated. We are glad to have been our service and hope to hear from you again in the not too distant future. Thank you. Andy & The Team.

5.00 /5

I used Robinson Michael and Jackson Gravesend to sell my property and buy my new family home!! They were so good!! Big ThankYou to Ben Jo Lilly and Andy!! They all was with me every step of the way! Communicated throughout the process and chased solicitors when needed defiantly would use again!!PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Dear Grace. We really appreciated you taking the time to write us a review. On behalf of the whole team we thank you and hope that you are extremely happy in your new home.

5.00 /5

This has been by far the best experience we've had in purchasing a property. The communication by the Sales and Lettings team was excellent through out the whole process. Special mention goes out to Lily Downden Smith, Chloe-Rae Philbrick, Hollie Spinks, Abigail Hoffman and Stacey Greenwood. You all have been fantastic. Keep up the great work and wonderful service.PositiveResponsiveness, Quality, Professionalism

Reply from agent

Great to hear your comments about our service. Thank you very much.

5.00 /5

Very pleased with the entire team at RMJ. So professional, nothing was too much trouble. The fact that I was able to sell and complete within 2 months was amazing. A huge thanks to Reece, Jade Nicola and Georgia. I would recommend them above all their other competitors, you definitely get an outstanding service .PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Dear Tracey. Thank you very much for taking the time to send a review and to mention a few of the team. Much appreciated.

5.00 /5

We had a very good agent at Robinson Jackson called andy he was extremely responsive and pushed our sale through quickly as he could . They were a pleasure to deal with - you do not come across many good agents and it made life so much easier for us having such a professional team dealing with our purchasePositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Hi Jade. Thank you for taking the time to write a review. We hope you really enjoy your new home. It was a pleasure working with you and so glad we got you moved in the nick of time. Andy and the Team.

5.00 /5

We have been very happy with the service offered by Robinson Michael & Jackson. From the first valuation visit to completion we have recieved regular updates via telephone calls and emails. The staff at RM&J are helpful and friendly they have guided us experty through our first house sale with kindness, good humour and understanding. We recommend them without reservation.PositiveResponsiveness, Professionalism

Reply from agent

Dear Audrey. It means a lot to hear your thoughts and positive feedback. Always on hand if you ever need us in the future. Thank you, it has been a pleasure dealing with you. Andy & the RM&J team.

5.00 /5

Finding a new home can be very stressful however the team at RMJ have been wonderful to work with. We first met Abi who showed us through a home that wasn’t the right fit. She was very helpful and reassuring. We received a call in regards to another property and met Hollie. This home was perfect for us. Hollie was an absolute delight to work with from start to finish, offering very clear and supportive guidance as well as a very quick (and appreciated!) key collection process. We briefly also spoke with Chloe who was very proactive in liaising with the landlord. Stacey was very efficient and helpful during the admin process. We highly recommend the entire Lettings team at RMJ Gravesend.PositiveResponsiveness, Professionalism

Reply from agent

Thank you for your review Amanda, it was a pleasure working with you! Best of luck with your new home - The Lettings Team

5.00 /5

I must say a big thank you to Andy and his wonderful team for the quick sales of my property, after waiting about 6months of my time putting my property on the market by an online property agent. It took Robinson Michael & Jackson only 1month to make sales. Thank you so much for your help and good communication network!PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

We really appreciate you taking the time to write us a review Edward. Glad to have been of service.

5.00 /5

Due to family circumstances, I found it necessary to rent out the family home that my parents have lived in for 57 years! It was a hard decision to make but, after an initial meeting with Chloe from Robinson Michael &Jackson I have not looked back. Her professionalism and enthusiasm shone out and she sold me on the idea of letting out the house. Having no idea of what becominig a landlord involved I was completely put at ease by Chloe and the team, they talked me through each step of the process. Never did I feel that any problem or question I had was too much trouble for them, Chloe, Abi and laterly Stacey were always available on the phone or via email to reassure and put my mind at rest. They have kept me up-to-date on all developments in relation to the property. They introduced me to the RM&J portal, an invaluable online tool which I could access to upload documentation and receive messages etc. It is a brilliant resource for a first-time landlord. Once the property was ready for tenents, within two days of the advertisment going live we had had 7 viewings and a suitable tenant was found. I was amazed at the speed and efficeincy of the team. Absolutely brilliant. And now, three weeks later the keys have today been handed over to the new tenants. I cannot speak highly enough of Chloe and her team. From the start to the finish of the process they have all made me feel more like a friend rather than a business contact. The service they provide is second to none and I would not hesitate to recommend RM&J. An outstanding lettings team at an outstanding company. Thank you to all of them for making this such a pleasurable experience for me on what could have been a really emotional and tricky journey. I am looking forward to working with them for the foreseeable future.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thank you Vince for your kind review, it was a genuine pleasure working with you and letting out your family home. We look forward to continuing working with you, thank you for choosing us as your Letting Agent. All the best - The Lettings Team

5.00 /5

Had a very positive experience with my letting process from Robinson Jackson Gravesend. Ellie, Stacey, Chloe & Hollie we’re all exceptionally helpful, professional and made the process a smooth one. Ellie the senior lettings negotiator was extremely attentive and kept me up to date on all points of the process, her friendly attitude made my experience even more positive by being so. Thanks again all.PositiveResponsiveness, Quality, Professionalism

Reply from agent

Was a pleasure working with you! - The Lettings Team

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21A - 21B King Street, Gravesend, DA12 2EB, UK, DA12

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