Excellent professional service. We had lost a buyer and Robinson Michael were very proactive in finding us a new buyer. We could tell they worked very well as a team. The post sales team was also good Jo- was great in chasing up for us and keeping us posted with updates. Everyone in the team from Andy, to Lily were friendly and helpful.
Highly recommend Chloe from the lettings team, she is very professional and efficient! After advertising my rental property with another local agent for 2 weeks I decided to contact Robinson Michael and Jackson with the hope that they would offer a better service. I spoke to a lovely lady Chloe from the lettings team and she immediately showed confidence and enthusiasm in being able to quickly find a suitable tenant. Chloe was extremely helpful in every aspect of the tenant find and dealt with everything in a highly professional manner and had offers within a couple of weeks. I would definitely approach Chloe for my future tenant finds.
I would highly recommend using Robinson Michael & Jackson in Gravesend. We have just exchanged today and we have sold and purchased a house with them. Our house was sold a matter of days after we decided to list with them. In our first week we had around 7 appointments booked and this was before we were listed online. Andy worked with us to help us purchase the house we wanted. There were no games, he was very up front and honest which meant we could secure the house quickly. Throughout this process we have also liaised with Jo and Nicola who have kept us up to date with both our buyer and seller progress. They too were very open and honest and gave great advice about where we were in the process. Even put up with the occasional stroppy email when we felt things were stalling. Overall a very high standard of customer service. Hopefully won't be buying or selling again anytime soon but I would not hesitate to go back to them when the time comes and would recommend to others.
We would recommend Robinson Michael & Jackson, Gravesend to everyone. We found ourselves needing to sell within a tight deadline and had a bad experience with an online estate agent. RM&J gave us our confidence back in the whole process, they were honest and professional and the entire team worked to get a buyer within our deadline. Communication was fantastic all the way though, in particular Jo worked tirelessly to ensure we managed to get to completion in good time. Excellent service.
Great service and would certainly recommend.
Great Experience, kept us updated and really friendly.
Did a great job. Sold our flats very quickly and goos support through the process.
Very pleased with the service provided, after wasting 10months with another agent, Robinson Michael&Jackson we’re true to their word very pleased
Unknown
Unknown
21A - 21B King Street, Gravesend, DA12 2EB, UK, DA12