I would highly recommend using Robinson Michael & Jackson in Gravesend. We have just exchanged today and we have sold and purchased a house with them. Our house was sold a matter of days after we decided to list with them. In our first week we had around 7 appointments booked and this was before we were listed online. Andy worked with us to help us purchase the house we wanted. There were no games, he was very up front and honest which meant we could secure the house quickly. Throughout this process we have also liaised with Jo and Nicola who have kept us up to date with both our buyer and seller progress. They too were very open and honest and gave great advice about where we were in the process. Even put up with the occasional stroppy email when we felt things were stalling. Overall a very high standard of customer service. Hopefully won't be buying or selling again anytime soon but I would not hesitate to go back to them when the time comes and would recommend to others.