I would advise avoiding the agency at all costs. Terrible communication, multiple bad experiences; I’ve always had issues getting viewings with them- the ‘immediately available’ properties are never available, and other properties are ‘taken’ already. If anything is available, they never stick with the advertised price but ask to bid for it. No matter how much I offer, someone always offers more. Especially, Ellie is a pain to deal with.Truthfully, they are horrible to try and really unsupportive.