Brilliant Professional Service. In a short timescale had to move elderly parents to a care home and sell the house. Lily Dowden Smith and the Gravesend team were very efficient from first contact. Quick to respond with accurate information, excellent processes and online tools. The engagement and sentiment shown to my parents was great. House offers achieved within 10 days. Well done Lily and team :-)
Reply from agent
Thank you so much for your wonderful feedback! We’re so glad to hear that Lily and the Gravesend team were able to provide efficient and professional service during such an important and time-sensitive process. It’s great to know that their responsiveness, accurate information, and thoughtful engagement with your parents made a positive impact.
We’re thrilled that you received offers so quickly and that we could assist in this transition. Your kind words mean a lot to us, and we’ll be sure to pass them along to Lily and the team.
If there’s anything else we can assist with in the future, please don’t hesitate to get in touch. Thank you again for choosing us!