Hi Andrew, really disappointed to receive a 1 star review. Having looked at your file I can see that the landlord did have a criteria for accepting tenants which initially you confirmed you matched but we later found out wasn't the case. As i'm sure you will appreciate, we have to act in the landlords interests and will only proceed with the information given by yourself. If you have any further queries, please email me direct to: hello@ashtons.net. Thanks, Kristian