do NOT go with this agents, complete time wasters. me and my wife went for a viewing on Friday evening, put an offer in on Saturday morning. called on Tuesday morning, spoke to Bob for an update, told would be given a call back, no call has been received! I don't mind that the flat has gone to somebody else and tbh I'm glad it has done as they have been very unprofessional. Not blaming anybody for taking the property instead of us but just to ignore us isn't professional! all I have received is a text message from Zaheed at 10:45pm who told me the landlord has chosen somebody else, he also advised he would call me back on Wednesday, again still no phone call. very unprofessional and just wasted our time and efforts