We have received the most amazing service from the Sales team in Grimsby. We had been in our property for nearly thirty years and had completely forgotten how stressful selling a house can be. However, from the initial valuation by Chelsey, whom we took to immediately, to the lovely photos of our house taken by Lewis, who very quickly got these and the expertly produced brochure on line, working in the evenings to do this, to James, our allocated agent, who must be the kindest, most dedicated professional working in his field, we cannot praise this agency enough. Once our sale had been agreed there began a period of very frustrating delays in exchange and completion, caused entirely by the inefficiency of a conveyancing firm at the bottom of the quite short chain. We really don’t think we would have come out of this process sound in body and mind without James! He has been amazing in reassuring us, in chasing up solicitors and estate agents down the chain, in liaising with our buyers and really acting as a counsellor to us and to our buyers when it seemed as if things were just grinding to a halt. You are a star, James. Thank you so much for everything you have done, above and beyond your call of duty, to get our sale to a successful completion.