Worst ever agency I have seen, they charge you for doing a check out inspection £120.00, don't do repairs when reported, took off our £347.00 for damages that where made up while the check out report from the so called independent company, said the house was left in a "good and tidy condition" We felt discriminated they kept asking for our immigration documents every time, while we had submitted to them, 1 month before moving out they started looking for stupid reasons to keep our deposit. My advice is stay away from this agency.