We found our dream home through Ashtons Hitchin but for most of the purchase process we dealt with Rebecca at Ashtons Harpenden, who could not have been more helpful, proactive and genuinely just lovely. Because of a long chain that included one frankly very rude estate agent who tried to harass us and others, our purchase could have been an absolute nightmare. Instead, we stayed patient while Rebecca chased for updates all the way up the chain and kept things moving along wherever humanly possible. She would contact us about the latest news without being prompted, which seems like such a small thing but really mattered when you felt like you might be stuck in a chain forever and maybe no one will ever tell you if it'll ever end because you're just the buyers at the bottom of the chain, not anyone's paying clients. Instead, we definitely felt supported throughout; Rebecca was proof you can be professional and focused, but still warm and empathetic. Huge thanks to the Ashtons team, and Rebecca in particular, for making the process as painless as possible!

Everybody I dealt with was polite, helpful and respectful (in stark contrast to some other local estate agents!).

Extremely pleasant experience with Kirsty, she provided a much needed calming influence during a difficult move.

Kirsty was very professional. She had great knowledge of the property I wanted to rent and explained the process to renting the property thoroughly. She has a great help

Oliver Meadows was extremely helpful in helping me find my new property recently. Great communication, assistance and a pleasure to deal with.

We have had a great experience with Ashtons Redbourn (selling our property) and Ashtons Harpenden (purchasing new property). After almost giving up on the idea of finding our dream home we got a call from Joe one day saying he had found what we were looking for - he was confident he had found our forever home…. We were booked in with a viewing at the earliest opportunity and he had done exactly that! We have never looked back - we moved into our new home in January and couldn’t be happier! I would highly recommend Joe and the team in Harpenden for such a thorough, friendly and professional service - thank you!

Kirsty was so helpful in getting all the paperwork completed. Really proactive

Great service and communication from Jonny at Ashtons. Highly recommended.

It was definitely a challenging move, but Joe and Greg came up trumps in securing a buyer and finding the perfect home for us. It was worth the wait!

I recently sold my mother’s house through Ashtons Harpenden, following probate. Initially, I was very impressed with Joe’s knowledge of the market, and the long term relationship built with my mother over the years. Joe had lined-up potential buyers for this unusual property, and when the time was right it was a very quick process through viewings and offers, in fact, the property didn’t even make it to market. We were delighted with the buyers selected, and progressing through the selling process was excellent, with open and proactive communications throughout. Thank you Joe and team, you made this an excellent experience. Much appreciated..