I've been very pleased with the service we've had from Ashton's in selling my mother's house. Joe and the team have worked hard to keep the sale progressing and have always been pro-active, professional and friendly in their communication. Maggie has been especially helpful with her regular updates about the property. I would definitely recommend them.
From start to finish, we enjoyed a faultless, professional service and personal support for the successful sale of our family home.
We sold and purchased house with Ashtons Harpenden in early 2024. It's a highly competitive local market and as it was the first time we were both selling and buying a property, entering the process was extremely stressful for our family. Having now completed, I can only say that we feel extremely fortunate to have put our transaction together with Ashtons. Everyone we dealt with at Ashtons were extremely professional but it was the personal approach from Greg and Joe that really made the difference. They were open and honest with us during the process (even when it was difficult news), managed our expectations and I am certain that this fair approach with both buyers and sellers helped us secure the best opportunity possible. Living locally, you hear a lot of rumours about estate agents but I can only say that our experience with Ashtons and Greg and Joe especially was totally the opposite. If it's any testament to their service, should we go through this process in future, there is simply no one else we would consider dealing with. Thank you Ashtons
Excellent service from the team led by Joe. The support team who managed the communication between our solicitors and our purchasers conveyors played a major role in getting completion on time. Thank you Ashtons. J&H Harpenden
Jonny Turner is so helpful throughout the process. I was completely impressed with his professionalism and customer service.
Gemma Barnaby, Asset Manager at Ashtons, has been amazingly helpful, thorough and prompt in all her actions taking care of our rental property in Harpenden. She always responds promptly to our e-mails and helps to resolve any problems with the property. We did ask Ashtons for her to be our asset manager. Thank you, Gemma!
Friendly and very human staff - felt very genuine to deal with and fast to respond
Kirsty and Oliver were brilliant at supporting us with our new tenancy. I really felt like they were doing their best to meet a really tight deadline and were available, patient and kind. This kind of service shouldn't be unusual but in my experience, it really is!
Ashtons helped my brother and I sell my mother’s house. They are a very friendly crew, easy to talk to and good problem solvers. It took a long time to sell the house due to Probate taking ages, but the team kept our buyers on side and we had a successful sale. Joe, Greg, Johnny and Rebecca were our main contacts and they were very proactive helping to speed things along where they could. They had their finger on the pulse! Would definitely use them again.
Ashtons in Harpenden are a fantastic agency who helped us to buy our dream home. From the moment we first viewed the property with a very friendly, personal and professional agent we knew it was the one! As we still needed to put our own flat in London on the market Ashtons helped to keep us proactively informed throughout as to other possible interest in the property. We were fortunate to receive an offer ourselves whilst abroad and Greg was amazing throughout, making himself always available to discuss and advise to the point where we had an offer accepted! Through no fault of Ashtons we unfortunately lost our first buyer due to a change in circumstances which put us into a stressful situation. Fortunately we managed to secure a new buyer within a few days and Rebecca subsequently helped to contact all of our chain and reassure me same day that all was fine, a huge relief! Finally we had a few teething issues in the run up to exchange - throughout this period the Ashtons team and again Rebecca helped to communicate and resolve things through to a successful exchange - to say we were over the moon would be an understatement! A huge thank you to the whole team at Ashtons who we cannot recommend highly enough.
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10 High Street, Harpenden, Hertfordshire, AL5 2TB, South East, UK, AL5
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