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Ashtons Estate Agency - Harpenden

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

Ashtons employee Frederica provided an excellent service managing our let property. She was very professional and prompt throughout the whole process, giving us great confidence.

Reply from agent

Thank you so much for taking the time to leave your review David!

4.00 /5

Rebecca at Ashtons in Harpenden did a great job on our house sale in Harpenden. She was incredibly responsive and very supportive in resolving a potential hick up with the sale.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thanks for the great review Peter!

4.00 /5

Recently rented a house through Ashtons in Harpenden. They were all helpful, professional and responsive throughout. Colin Hickey was excellent and Amanda was also brilliant. Thanks guys.

Reply from agent

Thank you so much for taking the time to leave your fantastic feedback John. I will pass your kind words on to Colin and Amanda, who will be absolutely delighted. All the very best, the Ashtons team.

4.00 /5

We have used Ashtons for both a purchase (previously)and a sale (recently). During our recent sale they helped negotiate a fluctuating chain of events by ensuring the lines of communication remained open between all parties. A stressful process, at the best of times, they were always on hand to address concerns between both us, as vendors and our purchasers. The whole team were supportive, especially Rebecca , both pre and post sale.PositiveResponsiveness, Professionalism

Reply from agent

Thank you very much for your brilliant feedback Tim - it's much appreciated.

4.00 /5

Very nice and helpful when we were buying our first home. I would use them again, as other realtors in Harpenden were not as helpful.

Reply from agent

Hi Laura, thank you for leaving us a positive review and congratulations on purchasing your first home

4.00 /5

Good quality estate agents

Reply from agent

Thank you for your review Peter

4.00 /5

I worked with Neil Facer in the Harpenden office to sell a 2-bed apartment during 2006-2007. It took about a year from start to finish - not because of Neil but the post-Brexit lull and the glut of apartments on the market. We had several viewings but didn't always get feedback on each one, which would have been helpful. Neil did have a couple of tough and candid conversations with me concerning the real property picture and realistic property valuations. Tough to hear, but acting on the advice and reducing the price did lead to a sale. If you want an estate agent to show you the facts and tell you the truth, then Neil is your man. He didn't give up.

Reply from agent

Thank you Donald for taking the time to leave good, honest feedback.

2.00 /5

Customer service of some staff was very good however the focus is so much on landlord not the tenant

Reply from agent

Thank you for taking the time to share your feedback Victor. Regarding your application, we want to clarify that the landlord ultimately made the decision not to proceed, which was beyond our control, however, we sincerely apologise for any inconvenience this caused. We want to assure you that we did our utmost to assist you, including spending significant time trying to find another suitable property for you. While our role often requires balancing the needs of both landlords and tenants, we strive to provide excellent service to all parties involved. Thank you again for your comments and if there’s anything further we can do to assist you, please don’t hesitate to reach out. Wishing you all the best, the Ashtons team.

2.00 /5

Put up a 'For Sale' board in my garden instead of my neighbours!!!🙃 …

Reply from agent

We’re really sorry for any inconvenience caused by our board contractors. I understand they rectified the issue quickly afterwards and they pass on their apologies. Best wishes from the team at Ashtons

Contact details
Sales Phone:

01582 461166

Opening hours

Unknown

Address

10 High Street, Harpenden, Hertfordshire, AL5 2TB, South East, UK, AL5

About

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