Friendly, thoughtful experienced professional

Kirsty Twydell was absolutely fantastic in finding a property for me in a short space of time. Kirstys professionalism was outstanding throughout giving me regular updates and worked with me through all checks and paperwork that was required. Kirsty is very proactive and approachable i would definitely promote her services to anyone.

Kirsty of Ashtons has been brilliant, found me a new tenant really quickly, has been efficient and answers emails and my queries quickly.

I don’t generally offer reviews however I would like to comment on how satisfied I have been with Colin at Ashtons who has assisted in every step of the way through tenant vacancy, works carried out and the move in for the new tenant. Much appreciated

Professional and responsive team. Fantastic service overall!!!

A very good experience from the start. We felt very confident with the advice offered. Viewings were handled well and feedback was always timely and helpful. Now in the conveyancing process, Ryan continues to communicate with us, keeping us up to date on progress in our chain. We last moved house 27 years ago and that sale was very stressful so it’s such a lovely contrast now,, to have such a pain-free process. Thanks

Highly recommend Ashton’s following our recent house purchase experience. In particular, Joe Wilkes provided excellent customer service, keeping my partner and I well informed throughout the whole process.

Really grateful to Colin and the team for our recent rental to new longer-term tenants, following advice and efficient execution of decorative improvements.

We found our dream home through Ashtons Hitchin but for most of the purchase process we dealt with Rebecca at Ashtons Harpenden, who could not have been more helpful, proactive and genuinely just lovely. Because of a long chain that included one frankly very rude estate agent who tried to harass us and others, our purchase could have been an absolute nightmare. Instead, we stayed patient while Rebecca chased for updates all the way up the chain and kept things moving along wherever humanly possible. She would contact us about the latest news without being prompted, which seems like such a small thing but really mattered when you felt like you might be stuck in a chain forever and maybe no one will ever tell you if it'll ever end because you're just the buyers at the bottom of the chain, not anyone's paying clients. Instead, we definitely felt supported throughout; Rebecca was proof you can be professional and focused, but still warm and empathetic. Huge thanks to the Ashtons team, and Rebecca in particular, for making the process as painless as possible!

Everybody I dealt with was polite, helpful and respectful (in stark contrast to some other local estate agents!).