Excellent service from the team led by Joe. The support team who managed the communication between our solicitors and our purchasers conveyors played a major role in getting completion on time. Thank you Ashtons. J&H Harpenden
Jonny Turner is so helpful throughout the process. I was completely impressed with his professionalism and customer service.
Gemma Barnaby, Asset Manager at Ashtons, has been amazingly helpful, thorough and prompt in all her actions taking care of our rental property in Harpenden. She always responds promptly to our e-mails and helps to resolve any problems with the property. We did ask Ashtons for her to be our asset manager. Thank you, Gemma!
Friendly and very human staff - felt very genuine to deal with and fast to respond
I recently sold my mother’s house through Ashtons Harpenden, following probate. Initially, I was very impressed with Joe’s knowledge of the market, and the long term relationship built with my mother over the years. Joe had lined-up potential buyers for this unusual property, and when the time was right it was a very quick process through viewings and offers, in fact, the property didn’t even make it to market. We were delighted with the buyers selected, and progressing through the selling process was excellent, with open and proactive communications throughout. Thank you Joe and team, you made this an excellent experience. Much appreciated..
Kirsty and Oliver were brilliant at supporting us with our new tenancy. I really felt like they were doing their best to meet a really tight deadline and were available, patient and kind. This kind of service shouldn't be unusual but in my experience, it really is!
Ashtons helped my brother and I sell my mother’s house. They are a very friendly crew, easy to talk to and good problem solvers. It took a long time to sell the house due to Probate taking ages, but the team kept our buyers on side and we had a successful sale. Joe, Greg, Johnny and Rebecca were our main contacts and they were very proactive helping to speed things along where they could. They had their finger on the pulse! Would definitely use them again.
Ashtons in Harpenden are a fantastic agency who helped us to buy our dream home. From the moment we first viewed the property with a very friendly, personal and professional agent we knew it was the one! As we still needed to put our own flat in London on the market Ashtons helped to keep us proactively informed throughout as to other possible interest in the property. We were fortunate to receive an offer ourselves whilst abroad and Greg was amazing throughout, making himself always available to discuss and advise to the point where we had an offer accepted! Through no fault of Ashtons we unfortunately lost our first buyer due to a change in circumstances which put us into a stressful situation. Fortunately we managed to secure a new buyer within a few days and Rebecca subsequently helped to contact all of our chain and reassure me same day that all was fine, a huge relief! Finally we had a few teething issues in the run up to exchange - throughout this period the Ashtons team and again Rebecca helped to communicate and resolve things through to a successful exchange - to say we were over the moon would be an understatement! A huge thank you to the whole team at Ashtons who we cannot recommend highly enough.
We have recently bought and sold through Ashtons, and the service was excellent. Greg sold our property and was ambitious but realistic with pricing as the market changed, as well as being helpful and professional throughout. Rebecca progressed the transactions with determination and a great deal of perseverance. Everyone else we've spoken to in the office has been friendly and helpful too.
Excellent service and knowledge throughout the process. Joe and his team provided continuous good advice helping us understand where the market was to sell our house and where to bid in our onward purchase. Having experienced several other agents in the area I found Joe’s direct, honest approach very refreshing and will definitely be coming back when the time comes. Thanks!
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10 High Street, Harpenden, Hertfordshire, AL5 2TB, South East, UK, AL5
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