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Ashtons Estate Agency - Harpenden

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Excellent service from the team led by Joe. The support team who managed the communication between our solicitors and our purchasers conveyors played a major role in getting completion on time. Thank you Ashtons. J&H Harpenden

Reply from agent

Thank you James for taking the time to leave your 5* review. We are always delighted to hear feedback from our clients. Best wishes, the Ashtons team.

5.00 /5

Jonny Turner is so helpful throughout the process. I was completely impressed with his professionalism and customer service.

Reply from agent

Thank you Samson for taking the time to leave your 5* review. I will pass your kind words on to Jonny who will be delighted. Best wishes, the Ashtons team.

5.00 /5

Gemma Barnaby, Asset Manager at Ashtons, has been amazingly helpful, thorough and prompt in all her actions taking care of our rental property in Harpenden. She always responds promptly to our e-mails and helps to resolve any problems with the property. We did ask Ashtons for her to be our asset manager. Thank you, Gemma!

Reply from agent

Thank you Ralph for taking the time to leave us a review. I will pass your kind words on to Gemma who will be delighted to hear you were so pleased with the service you received. Wishing you all the best, the Ashtons team.

5.00 /5

Friendly and very human staff - felt very genuine to deal with and fast to respond

Reply from agent

Thank you Sarah for your review, we are always pleased to receive feedback from our clients. Wishing you all the best for the future!

5.00 /5

I recently sold my mother’s house through Ashtons Harpenden, following probate. Initially, I was very impressed with Joe’s knowledge of the market, and the long term relationship built with my mother over the years. Joe had lined-up potential buyers for this unusual property, and when the time was right it was a very quick process through viewings and offers, in fact, the property didn’t even make it to market. We were delighted with the buyers selected, and progressing through the selling process was excellent, with open and proactive communications throughout. Thank you Joe and team, you made this an excellent experience. Much appreciated..

Reply from agent

Thank you Paul for your wonderful 5* review. I will pass your kind words on to Joe and the team who will be absolutely delighted to hear they were able to ensure the sale of your mothers property was as seamless as possible. We hope to work with you again in the future. All the best, the Ashtons team.

5.00 /5

Kirsty and Oliver were brilliant at supporting us with our new tenancy. I really felt like they were doing their best to meet a really tight deadline and were available, patient and kind. This kind of service shouldn't be unusual but in my experience, it really is!

Reply from agent

Thank you Naomi for your review, I will pass your kind words on to Kirsty and Oliver who will be delighted to hear you were so pleased with the service provided. All the very best, the Ashtons team.

5.00 /5

Ashtons helped my brother and I sell my mother’s house. They are a very friendly crew, easy to talk to and good problem solvers. It took a long time to sell the house due to Probate taking ages, but the team kept our buyers on side and we had a successful sale. Joe, Greg, Johnny and Rebecca were our main contacts and they were very proactive helping to speed things along where they could. They had their finger on the pulse! Would definitely use them again.

Reply from agent

Thank you Fiona for taking the time to leave a review, we pride ourselves on our personal, efficient service so we're thrilled to receive your feedback. We look forward to working with you again in the future, all the best, the Ashtons team.

5.00 /5

Ashtons in Harpenden are a fantastic agency who helped us to buy our dream home. From the moment we first viewed the property with a very friendly, personal and professional agent we knew it was the one! As we still needed to put our own flat in London on the market Ashtons helped to keep us proactively informed throughout as to other possible interest in the property. We were fortunate to receive an offer ourselves whilst abroad and Greg was amazing throughout, making himself always available to discuss and advise to the point where we had an offer accepted! Through no fault of Ashtons we unfortunately lost our first buyer due to a change in circumstances which put us into a stressful situation. Fortunately we managed to secure a new buyer within a few days and Rebecca subsequently helped to contact all of our chain and reassure me same day that all was fine, a huge relief! Finally we had a few teething issues in the run up to exchange - throughout this period the Ashtons team and again Rebecca helped to communicate and resolve things through to a successful exchange - to say we were over the moon would be an understatement! A huge thank you to the whole team at Ashtons who we cannot recommend highly enough.

Reply from agent

Thank you Kev for taking the time to leave your wonderful 5* review. We're so pleased to hear Greg and Rebecca were able to ensure your move journey was a seamless as possible and we wish you lots of happiness in your new home, all the best, the Ashtons team.

5.00 /5

We have recently bought and sold through Ashtons, and the service was excellent. Greg sold our property and was ambitious but realistic with pricing as the market changed, as well as being helpful and professional throughout. Rebecca progressed the transactions with determination and a great deal of perseverance. Everyone else we've spoken to in the office has been friendly and helpful too.

Reply from agent

Good morning Bridgett, thank you for taking the time to leave your 5* review. We are always delighted to receive feedback from our clients and are so pleased to hear the Harpenden team were able to ensure your property journey was as smooth as possible. Wishing you all the very best in your new home, the Ashtons team.

5.00 /5

Excellent service and knowledge throughout the process. Joe and his team provided continuous good advice helping us understand where the market was to sell our house and where to bid in our onward purchase. Having experienced several other agents in the area I found Joe’s direct, honest approach very refreshing and will definitely be coming back when the time comes. Thanks!

Reply from agent

Thank you so much for your 5* review Robert, we're always delighted to receive feedback from our clients. We very much look forward to working with you again the future!

Contact details
Sales Phone:

01582 461166

Opening hours

Unknown

Address

10 High Street, Harpenden, Hertfordshire, AL5 2TB, South East, UK, AL5

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