Good afternoon Darryn, we are sorry that you experienced some problems with viewings. Having looked back over our records to when you had dealings with our company a year ago, it is quite difficult to try and resolve all this time later, but we have tried to contact you today to see if we can still help in any way. We would be more than happy to discuss in more detail if you wish, as we always strive to offer the very best customer service to each and every client. Our number is Harrogate 566400. Please do call us back if you would like to discuss further as we are here to help. With thanks. The Myrings team.