Sam had excellent customer service when I rang today about a property to rent. All the team are very helpful

Sam is an excellent addition to the team , very friendly and always goes above and beyond to make sure any detail is addressed to the highest standards. Thank you so much

Spoke to Charlotte today and received an excellent service. All of my questions and concerns regarding a sale were answered. Highly recommended.

Staff really friendly and was more than happy to show me all available homes for rent couldn't ask for a better experience when looking for a new home

Fantastic service, appear to be very helpful and professional to clients and always willing to go the extra mile. I would recommend Alex and Charlotte as they have been very helpful from the Hartlepool Branch.

Alex and his team have been first class in finding us the perfect house. Very professional and way from start to finish.

Alex has been great in helping me find and buy my first house! Great communication, very helpful and friendly throughout the process! Thank you Alex!

Great service and communication from all the staff at Hartlepool branch. They manage my HMO and treat the property as if it is one of their own which is what any landlord wants.

Alex Matis is an actual legend, the transaction was fast smooth and was handled in a proper professional way. He listens to what people want. Hands down best Estate agent

Rang Castledene Hartlepool with an enquiry, spoke to Charlotte on the phone who was very friendly and helpful and gave me the information I needed. Would not hesitate to contact them again.