Alex provided a superb service. Straight forward efficient and good value. Definitely will be using them again!

Castledene, and specifically Alex Matis, helped me sell my parents 4 bedroom house in Seaton. The whole process was smooth and professional thanks to Alex, with his expertise and pleasant nature. I would have no hesitation in recommending Castledene to anyone thinking of selling a property in the Cleveland area.

I Tasked Louise and Alex in selling my house that i had not been able to sell for 5 years after using Online Agents, and Most of the Local Agents in Hartlepool. They listned to me from the Outset with the reasons why my house was not Selling (Long Standing, Historic Construciton Problems) and put a plan in to place not to waste my time anymore but also the prospective buyers time, we were all on the same page. which really helped from day 1. Within a matter of weeks, i had quite a few really good viewings, then finally we got the correct buyer, who was fully informed by Alex and Louise with all the Hoops that you would have to Jump through in order to buy a house With Unity 2 Contruction and what it would entail. This did not scare my buyer like the previsous attempts over the years they helped every step of the way. Everything has went sooo smooth and very Very quickly that myself and my buyer have been very impressed by the whole process from start to finish. Thank You Castledene for Doing what all the other agents throught was impossible by simply just listening and taking on the challenge, if i could put 10 stars i would Its been an absolute Pleasure .

I had a dream but needed a network of people to help me fulfil it - then God blessed me with Louise Wray! To be able to let go of a very secure and lucrative income and go full time in my dream job of helping people heal I wanted to build a small portfolio of good quality buy to lets and have a team on hand to run them. Louise and her team have literally been the facilitators to my dream from speccing potential through to arranging tenants and all the legal boring stuff. This month I achieved this goal in a little under 2 years!! Without Louise and Castledene "going the extra mile" it would probably still be merely a dream! Thank you is not enough Louise !

The staff couldn't do enough for me an found me the perfect property it wasnt easy as the list of preferences was through the roof! So again thank you so much you've made a a family very happy :)

I have spoken with Charlotte multiple times about looking into a couple of properties. She has been so helpful and answered all my questions and concerns about getting onto the property ladder. Really patient and kind and gave me so much helpful information. Thank you!

Dear Castledene Great start to my mum's new flat. The service you provide for my mam has been excellent - the types of enquiries you've made to help have been great. You have a lovely property. Please take some time to look into tenants who have left a property to check if their rubbish bin is part of a neighbour's responsibility or by yourselves as my mam has noticed this the last few days and is now worried about certain pests. The rent net is correct as at 4 November 2022. They're was a delay on the first payment but that has been sorted now. The energy company British gas need to be aware that my mam was not in the property at the time of the billl that was sent out to her. A few things to mention: My mam struggles to get down the steps outside the building and has to hold onto my arm for support. The metre cupboard is missing a key and also for the outside gas metre cupboard Only had a few problems with woodlice which could have been connection to the rubbish bins situated out the back. Many thanks Stewart and Anna

Rental enquiry. I spoke to Charlotte who was very helpful informing me of the range of properties available in my search area. She was very pleasant to talk to and if I take things further I would not hesitate to contact her again.

Louise Wray at Castledene Estate agents is the loveliest agent you can ever deal with! She is very helpful, fast and efficient in dealing with enquiries, - professional, and cares about making sure that all goes smoothly with the property purchase, keeping you informed all the way through the sale process. Great communication, Louise called me back when she said she would, just a pleasure to deal with when discussing what I needed to talk though regarding the property that I'm buying. Thank you Louise ! :-D

Charlotte Butler at the HARTLEPOOL Branch is excellent she sold a house for me that was particularly difficult to complete on & she never gave up Chasing the Buyer & Solicitors every day until it finally went through. I have NEVER had an estate agent like her in over 50 years so pleasent & Nothing too much trouble .Keeping me updated constantly over 5 months of a difficult sale . I will definately be using her for other houses myself & family own.