Service Excellence at Country Properties Hatfield

Country properties staff when selling our house and buying another were fantastic. The staff are down to earth, friendly and approachable and nothing is too much trouble. Everything in the selling and buying process ran smoothly and Country Properties helped sell our house to a reputable buyer and find us a beautiful house of which we are very happy in. Linda kept us up to date from start to finish and was very on the ball and Charlie was a little star. I wouldn't choose any other agent as this bunch are definitely the best.

My first tenancy managed by Country Properties Hatfield and I would like to say I was given a very professional service throughout firstly with the viewing with Jodie and the ongoing services provided to the end of the agreement mainly dealt with by Audrey. A really good experience throughout.PositiveProfessionalism

Not awful

I contacted this estate agent to discuss selling my property and initially spoke to someone who assured me they would confirm an appointment soon. However, I never received any confirmation. I followed up several times, leaving multiple messages for the sales department, but no one responded. Frustrated, I called again and asked to speak with the branch manager. The person who answered couldn’t be bothered to check if the manager was available and showed no interest in helping. The lack of professionalism and basic communication is appalling. I am genuinely surprised by the number of 5-star reviews this estate agent has, as my experience has been nothing but disappointing. Poor communication and a complete disregard for customer service make it hard to recommend them.

Suddenly getting emails 15+ years since living in the area as a student. Sort your data management out.