This is a review about Lisa Bradley, FBM's sales progression manager. I have dealt with Lisa over 2 sales now, neither of which has been straigtforward, and I am extremely grateful for her energy, commitment, positivity and unfailing good humour. She is dedicated to her task and to her clients, she always kept me informed about progress - or lack of it - and was a key player in steering both cases through to completion. FBM is very lucky to have her. On a more general note, i feel that FBM should exercise more care in recommending solicitors to their clients. All of the problems arising with my second sale were entirely due to shortcomings with the firm dealing with the conveyancing process. FBM's reputation is done no favours by this.