An excellent and pain free experience

My partner and I were first time buyers and, having dealt with a few estate agents (not the best experience), we decided to try Move Revolution. Mathew was the principal contact for our house searches and it was a pleasure to deal with him. A very personable individual, he actually listened to what our requirements and compromises were and presented us with properties that ticked all of the boxes. Having open and frank conversations on our current position and what we could afford was beneficial (leading us to the home we just exchanged on). His realistic approach also meant that we were not faced with properties that required a vast imagination to see what the house could look like. Rather than being faced with the 'hard sell' and OTT (we heard 'wow' and 'its amazing' from a number of other estate agents, when the reaction was in fact 'really!?') reactions to a property, Mathew allowed us time to consider what we were looking at and think about what it could be like. As a first time experience (having heard the horror stories from friends) it was refreshing to deal with a professional estate agent who was interested in the buyer. Other properties shown by other estate agents also raised some questions...properties with dirty washing visible in photos and strong smell of damp (although excuses were made for this) began to jade our view on the quality of property available to us. Move Revolution's photos are professional and showed a true representation of the property and all of the properties viewed were immaculate; its clear that the professional approach of the estate agent has an impact on the seller as well. Being a smaller company also means that there is a more personal feel, meaning that a seller will be strongly advised to clean a property and tidy up to make it as attractive as possible. It only took us two property viewings to find the house that was perfect for us (of course, it may take others more viewings and Im not suggesting it would be as quick), but when compared to seeing 15-20 properties with other estate agents and nothing coming close, it is very quick. Nothing was too much trouble for Mathew (we also had brilliant interactions with Sarah and Tom during the searches and after the offer was put in) and he (and the team) ensured that we were updated regularly and were given clear information when requested. It was also a pleasant surprise that Move Revolution managed expectations, rather than telling us what they thought we might want to hear. As an experience, I cannot fault Move Revolution (in particular Mathew) and would recommend them to anyone looking for an estate agent. Their service has been second to none and have ensured that the perfect house was found and the whole experience was painless.