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Move Revolution - Haywards Heath

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

STAY AWAY FROM MOVE REVOLUTION Honestly, the service I have received does not even deserve half a star. The property me and my fiance rented in Haywards Heath was not nearly worth the money we paid for it. £900 a month for a cupboard of a flat, with dirty walls and broken features. The flat block we were in was horribly noisy with our neighbours being loud and smoking weed, and because me and my fiance are a young couple, we got the blame! After we moved out they tried to charge us more rent than was due after THEY kicked us out early and broke our tenancy agreement! They tried to charge us rent until the new tenants moved in when we had previously emailed saying as soon as we moved out our liability to pay rent would end. Then they tried to take £385.00 out of our deposit for things they were not allowed to charge for!! We never received an inventory when we moved in, no pictures, no check out report, no receipts or anything! Once I pointed out that they were not legally able to charge for these things, they stopped replying to my emails! I am still waiting on my deposit or a reply from them 2 weeks after we moved out of the property! If you decide to use Move Revolution, STAY FAR AWAY FROM Elle Copsey and Katie Rest!! Useless and appalling service!!

1.00 /5

It doesn't even merit 1 star. Horrible experience. My advice, go to a company that will listen to you, not be hell bent on taking every penny you have for no reason, and that will actually treat their tenants with respect.

1.00 /5
15.10.2019

Poor service. For 3 months we have a window that doesn't close meaning water floods in whenever it's windy and it's constantly cold. No updates, constantly having to chase. We currently have cling film tapped over to help protect the landlords apartment from water damage from the rain. Personally, if you're looking to let out your investment property I would go elsewhere.

Reply from agent

Hello Jayac, so sorry to read this, you will receive a personal message in the next few minutes to understand what is going on, and how the situation can be resolved. We pride ourselves on our customer service and would like to make sure this gets resolved.

1.00 /5
01.10.2019

Don’t recommend this agency as they have miss represented a property that I wanted to purchase.

Reply from agent

Hi Alex, we are sorry to read this and sincerely hope you find a property to meet your requirements. If we can be of help with your search please just get in contact.

1.00 /5
16.06.2019

Poor service from Move Revolution. They didn’t contact unless phoned - emails were not answered. The representative who had all the interesting and unique details about the property left after a couple of weeks without a handover - we were not informed so email and phone calls ignored. There was no strategy to sell and the representatives who showed potential buyers were at times late and not prepared. Very disappointed.

Reply from agent

Hi. Nikki - as you can imagine it is very disappointing to read this. I (Nici Jordan, Marketing Director) am sending you a message via the message system (as part of this recommendations page). I would really appreciate undertstanding, and resolving the situation - this is a very rare - as our reviews and recommendations are normally 5 star, and so I apologise you feel this way. With kind regards and looking to resolve the situation. Nici Jordan.

Contact details
Sales Phone:

01444 657 657

Lettings Phone:

01444 657 657

Lettings Email:

lettings@moverevolution.com

Opening hours
Monday-Friday: 08:00 - 20:00 Saturday: 08:00 - 20:00 Sunday: 08:00 - 20:00
Address

John de Mierre House, Bridge Road, Haywards Heath, West Sussex, RH16 1UA, South East, UK, RH16

Welcome to Move Revolution Haywards Heath. Having opened Move Revolution Heath in 2015, our office has gone from strength to strength. We have a strong reputation and presence in the local area (we cover Haywards Heath, Lindfield, Burgess Hill and all the surrounding villages), which has been built on our comprehensive knowledge of the local market, property experience, and focus on outstanding customer service, combined with our excellent availability (8am until 8pm, 7 days a week) With stunning professional photography, brilliant property listings, superb viewings and negotiation, as well as dedicated sales progression, you are in very safe hands. We can’t wait to hear from you and book a valuation.

Our team

Mathew Gurr

Associate Director

Alex Gardner

Sales Negotiator

Scott Stannard

Sales Negotiator

Property Ombudsman Sales
Property Ombudsman Lettings
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Property Brochure

No awards information available