I spoke with Lucy at the Headingley branch who was so helpful and friendly. Due to the location of my property she explained I needed to speak with a different branch. Lucy took ownership to set this up for me, she took down all of my details and arranged a valuation without me needing to contact anyone else. Lucy made the whole process really easy for me which was appreciated. She also gave me great insight and understanding into the current market - couldn't recommend her enough!