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White and Guard - Hedge End

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

From the moment we met with Whyte and Guard we were impressed by their professionalism and honesty. They gave us lots of advice and information and were on hand throughout the whole process. From start to end we have had no issues and the sales team to the progression team were outstanding and thorough throughout. If I was to move house again in the area they would be the first and only company I would contact.PositiveResponsiveness, Quality, Professionalism, Value

5.00 /5

This is the 2nd time we have used White & Guard's (Hedge End) services and as previously the end to end work ethic and eventual completion result has been both timely and beyond our expectations. The whole team were professional throughout and worked seamlessly with the our legal team. At no time were there any issues created and they kept us informed and updated if we needed to get involved with the buying chain to speed the exchange / completion negotiations. Rarely these days can you have a truly pleasurable deal between consumer and provider, W&G achieves on all counts. If you are moving, renting, selling or buying property I would definitely recommend the services of ​this 5* young company.

5.00 /5

I originally chose this agent to sell my property and was very impressed by the way they presented the brand and how they dealt with the process of preparing my property to sell. My circumstances then changed and I chose to let my property instead. Becoming a landlord was new to me and my mind was put at ease about the process. I have found that all of the staff members in both sales and lettings were helpful and knowledgeable. Any problems I have had have been dealt with quickly and professionally. My only suggestion for improvement would be to be more forthcoming with information before a seller or landlord needs to ask for it. For example, knowing whether a tenant has moved in on the set date and if they have settled in well.

5.00 /5

Having dealt with other local estate agents in the area, we were pleasantly surprised with the way in which all of the White and Guard staff guided us through the sale and buying processes. They understood our needs, and went the extra mile to make the process as smooth as possible. In our opinion and experience, it was refreshing to encounter an honesty, integrity and empathy which set them apart from their competitors.PositiveResponsiveness, Quality, Professionalism, Value

5.00 /5

I have been incredibly impressed with the White and Guard Hedge End both times that we've sold through them. In our 1st appointment, the services offered were made so clear and we were contacted within a day or 2 to the EPC done, quotes for conveyancing etc. - it was effortless. The marketing of our house was outstanding with incredibly professional photos. They were also very sensitive to us being a COVID clinically vulnerable household. They were incredibly responsive during the selling of our property which enabled us to put in an offer for a property on the same day. Thank you to the Hedge End team!PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Hi Mel - thankyou very much for taking the time to write a great review - it means great deal to the team and we wish you all the very best for the future in your new home!!

5.00 /5

I use White and Guard to fully manage the rental of an apartment. The photos from the advert made my property stand out from the competition. Kerry and Jess organised and conducted an open day for viewings, which resulted in a fully vetted tenant. Ellie handled the paper work quickly. They are always quick to respond. I would highly recommend their services.PositiveProfessionalism

5.00 /5

I have used White & Guard lettings over the past few years for 2 properties that I own. The service I have received has been outstanding, from finding tenants to the daily management of the properties. I was particularly impressed when a tenant left abruptly at the start of the first lockdown and they still managed to find a replacement within a few weeks during a very challenging time. I have recently had an experience with another letting company as a tenant when moving back to the UK and it highlighted to me how good White & Guard are compared to others in the market place. I cannot recommend them highly enough. Kerry Watson & Jessica Roberts-Scott have been my point of contact and have always been friendly, professional and responsive and it is always a pleasure to deal with them.PositiveResponsiveness, Quality, Professionalism, Value

5.00 /5
21.09.2021

Very happy to recommend White & Guard. Very smooth experience in selling through them with clear communication and support at every step of the process. Thank you!!

5.00 /5

We recently purchased our first home through White and Guard. I have found them extremely helpful throughout our whole experience from first looking around the property with Sarah Oliver through to getting weekly updates about the progress of the move with Leanna Hill. As first time buyers we had a lot of questions especially towards the end of the sale and Leanna was extremely helpful in keeping in contact and answering any questions we had - I cannot express enough the amazing service she gave us! I know its early days as just brought our current home but if we were ever looking to sell I will be looking to use them again! Thank you to all the staff that helped us through the process! 😊

Reply from agent

Hi Nicola thankyou for your positive feedback I'm delighted to hear your first buying experience was a great one. Leanna and Sarah will be delighted to know they helped to contributed to your move and we wish you all the very best in your new home !!

5.00 /5

Very professional, both Jessica and Ellie are lovely. Nothing is too much troublePositiveResponsiveness, Professionalism

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Address

13 St Johns Centre, St Johns Rd, Hedge End, SO30 4QU, UK, SO30

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