Engaged to purchase my first house. I set a maximum purchase of 156,000. This was pushing my budget to the limit. The agent was fully aware of this. He put in a bid for 157,000 for the house, which was accepted. This was without any consultation with me. When challenged over this would only state that he knew I wanted the house. I complained to the manager of the office, who quashed the complaint, stating that he had knew the agent for a while and he wouldn't have done this. Made an offer to me of an open check on services. I asked what this would actually cover and he told me nothing.