Matthew has been great helping us to understand the role of landlord for our investment propertt. He has kept us fully informed throughout the process even ddespite the COVID pandemic restrictions. Happy to recommend Red Hot Property for anyone looking to buy, rent properties. Friendly, responsive and professional service all round.PositiveResponsiveness, Quality, Professionalism, Value

Display of houses 🏠 laid out nice very helpful …

Never can get through to the hexham office on the phone & always get diverted to a hub service they use. Also leave messages for someone to call me back about a property that I seen on Rightmove that I was interested in and never received a call back from the agency. What a joke of a way to run an estate agent 👎 …

If you are autistic and/or suffer from poor mental health, I would strongly recommend you stay well clear of this company as they'll try pull the wool over your eyes. I sold my house through RHP and was told by their agents that the buyer was a cash buyer and had already sold their house (I have 2 emails confirming this). I also accepted a lower offer on my house as I thought there was no chain and it'd be a quick sale. To my surprise my solicitor informed me that I was part of a chain. RHP only told me about the chain 2 weeks before completion, when the people at the top of the chain started pushing for an exchange date. I never received any sort of explanation/apology from RHP for lying to me.

If you are disabled and/or suffer from poor mental health, I would strongly recommend you stay well clear of this company as they'll try pull the wool over your eyes. I sold my house through RHP and was told by their agents that the buyer was a cash buyer and had already sold their house (I have 2 emails confirming this). I also accepted a lower offer on my house as I thought there was no chain and it'd be a quick sale. To my surprise my solicitor informed me that I was part of a chain. RHP only told me about the chain 2 weeks before completion, when the people at the top of the chain started pushing for an exchange date. I never received any sort of explanation/apology from RHP for misleading me.

How to challenge DSS discrimination Find out what you can do if an agent refuses to rent to you just because you get benefits. No DSS policies are unlawful discrimination A 'no DSS' policy is when an agent refuses to rent to anyone who gets universal credit or housing benefit. This could include when agents: refuse to let you view an affordable property won't consider you for a tenancy because you get benefits advertise properties as 'no DSS' or 'working professionals only' The courts have ruled that no DSS policies are unlawful because they indirectly discriminate against women and disabled people. But you can complain to an agent or the Property Ombudsman about no DSS policies, regardless of your sex or disability. FYI