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Red Hot Property - Hexham

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5
20.07.2021

This company is discriminatory. Do not use them. they are breaking the law discriminating against people who are on benefits.

Reply from agent

Hi Becca, im sorry you felt the need to write this. As you were told, it is a condition of the Landlords mortgage company that he is not allowed to accept LHA tenants It is NOT a policy of the company that we discriminate against LHA tenants Just to let you know, we are part of the Castledene Group, which is the largest independent letting agent managing LHA tenants in the North East of England - We do NOT discriminate against LHA tenants

1.00 /5

The agency are only interested in the landlord and not the tenant. Constant emails about basics such as working hot water and a flushing toilet, only to be faced with threats as you will be charged with the bill. They definitely took advantage of me as a mother without being able to pay the account myself. At one point I was electrocuted following the advice of the owner where water was pouring into a cupboard with electricity. The small mounted and outdated tv fell off the wall, luckily not on my children. Thank god for the tenancy deposit scheme. I got all my money back for the reasons they brought up after numerous viewings of which they were present. They are money grabbing people. Be Ware .

Reply from agent

Hi Louise, sorry you felt this way - thats certainly not our intention

1.00 /5

Very poor website Doesn’t work properly The most important thing for a letting agent is their profile on the internet This one is poor and is not mobile friendly

Reply from agent

Sorry about our website Melanie - We have a new one and wold be great if you gave us some feedback on this?

1.00 /5

Opinionated, unprofessional and left 2 young boys without a roof over their heads. Disgraceful service keep well clear!!!

1.00 /5
27.01.2017

Red hot property promise the world but fail to deliver on all fronts. No customer communication in over 6 months other than an email to thank me for being a previous customer. Responded by telling them I was still a customer and was disappointed by email, told I would be called in a'couple of days' 3 months later nothing. Smiling face to get your money then nothing-atrocious service wish I hadn't spent £400 with them.

Contact details
Sales Phone:

01434 601 800

Opening hours

Unknown

Address

13 Battle Hill , Hexham, NE46 1BA, UK, NE46

ed Hot Property is a well-known and trusted name across the Tyne Valley and South West Northumberland, with branches in Hexham, Prudhoe & Alston. We have been helping customers buy, sell, rent and invest since 2007.

Our team

Zak McCready

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