In the time that I have dealt with JNP both as a tenant and a landlord, I have always found them be responsive, polite and willing to 'go the extra mile' to assist me wherever possible. This has particularly been the case recently with the issues encountered as a tenant of one of their managed properties, where both Tori and Hannah have dealt with the issues effectively and ensured that they have been resolved as quickly as possible. I'm hoping that we don't encounter any further issues, but I am confident that they will again assist to deal with anything that should arise in the same manner as they have done previously..my thanks to both of them for all their recent help.PositiveResponsiveness, Professionalism