As new time buyers this whole experience was very daunting, however, Emma made both me and my partner feel at ease. Emma was always happy to help with any queries we had and always very quick to respond! Emma constantly kept us updated throughout the process and chasing our solicitors when needed. When our solicitors were making the process take far longer than needed, Emma was reassuring and helped us in any way she could! Cannot thank Emma enough for all the help throughout this process! :)