Unbelievably incompetent. Lloyd does not have a care in the world. He was asked to sort out prospective tenants suitability and credit checks on a Monday, but when I called on the Wednesday, ' he was hoping to get round to it later in the day!'. His management do not manage, but then probably have no concept of the meaning. And they still want a £1100 for their lazy pompous attitude. Why did I go with them, their sales colleagues in Prestwood are fantastic.