Another Excellent Property Management service from JNP with Semra I want to express my gratitude for the outstanding service provided by Semra, a Property Manager from the JNP team. I've been dealing with an ongoing issue related to my heat pump, which connects to my hot water cylinder and has been breaking repeatedly. In the past, I had to endure a frustrating three-week wait for repairs. However, this time, Semra went above and beyond. Not only did she promptly address the issue, but she also negotiated a significant discount on my rent for this month. Her proactive approach and commitment to finding solutions have made a world of difference. I appreciate her dedication to ensuring tenant satisfaction. Thank you, Semra, for your exceptional service!