I started my sale through Jon. The process to advertise my flat was seamless and made easy thanks to his existing experience. Within weeks they had arranged an EPC visit, an excellent photographer, finished the brochure and placed the property on the market. First viewings they were arranged resulted in an immediate offer and acceptance. Lachlan took my property from the point of offering through to completion. Lachlan is very responsive, calm, friendly and considerate to everybody's concerns. My sale became very complicated very quickly due to the complications of multiple demands that occur sometimes on lease holder properties with multiple stakeholders. It got to the stage where I was forced to invest an hour or more of my time each day for over 6 months to accommodate the overwhelming and tenacious demands. Throughout the turbulence Lachlan and Jon both were able to assist in coordinating all parties and maintaining progressions until completion. Very good good staff all around, great use of modern digital tools and most importantly a great insertion to keeping the community feel in Highams park!