We were fortunate to work with Jon from the Highams Park branch during our recent house purchase. To say it was a tricky and rocky ride would be an understatement. However, Jon remained professional throughout the process, providing support to both sides of the exchange throughout. Jon definitely had his work cut out for him, but he impressively handled each query promptly and made sure to dedicate time to help us understand the various complexities of our purchase. It wasn't an easy journey, but with Jon's expertise and level-headed approach, we finally made it through. We were incredibly lucky to have ended up working with such a reliable agent when everything felt like it was falling apart. We’re in now and couldn’t be happier, thank you!