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Martin & Co Hinckley

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Martin & Co Hinckley

A selection of reviews/testimonials by highest rating
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1.00 /5

Had a very rude and abrupt experience with Zoe at Martin and co Hinckley. We were first time buyers who weren’t taken seriously and were bullied into making decisions far quicker than we should have. Not being given time to get basic things done such as getting the unserviced boiler serviced. The estate agents were looking after both properties in the chain so didn’t remotely care about us- purely focussed on their commissions they were about to get paid (due to us buying the house at the bottom of the chain) I will never choose to deal with the estate agents again and they really ruined the exciting process and of buying our first home. Unnecessarily rude! Don’t work in a customer based industry if you don’t have the time, patients or manners to deal with customers.

review by Kirsty Watt

Reply from agent

Hi Kirsty, Thank you for the review. Purchasing a home within a chain can be very stressful for all parties involved, and constant delays and requests infuriate other vendors who wish to move on. You were given plenty of time to organise everything and we assisted you with contacts who could react quickly. I've read the emails and heard some of the conversations involved and Zoe wasn't rude. We were in fact more than patient considering other people within the chain were becoming increasingly stressed as time moved on and were instructing us to remarket. Maybe you'll appreciate this more when you decide to move on in the future and find yourself in the middle of a chain.

Contact details

Sales Phone:

01455 636349

Sales Email:

hinckley@martinco.com

Opening hours

Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 12:00

Address

99-109 Castle Street, Hinckley, Leicestershire, LE10 1DD, Midlands, UK, LE10

About

Website:

https://www.martinco.com/estate-agents-and-letting-agents/branch/hinckley

Located in the busy market town of Hinckley, we support buyers, tenants and investors across all areas of property in and around the local area. Steve Chadwick is Managing Director and opened the branch in 2010. As a qualified surveyor, landlord and with his ARLA training he ensures that the very best advice and support is given to his customers at all times. If you have a house to sell or you are looking for a property to rent, the Martin & Co Hinckley team is always on hand to find the best solution to suit your individual needs. Perhaps you would like to get your first step on the property ladder, make the next move or whatever your property needs, please do get in touch with a member of our team. For all property enquiries or to arrange a valuation please call Martin & Co Hinckley on 01455 636349

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