I contacted Martin and Co Horsforth on Friday to report a boiler issue causing no hot water and heating. The out of hours line notified me on the day that they’ll treat this as an emergency. Not a single response or callout was made, i decided to ring up for an update on Tuesday (4 days later) and spoke to a rude woman by the name of Caroline who said she doesn’t care and hung the phone up. Never experienced such horrible customer service from a company before. And when I do get a buy to let, i definitely know which estate agent to avoid! Avoid this branch - this member of staff called ‘Caroline’ is disgusting cheeky little rat!
93 New Road Side, Horsforth, Leeds, Horsforth, West Yorkshire, LS18 4QD, Yorkshire, UK, LS18
With over 40 years of combined experience, Martin & Co Horsforth is not just another estate agency; we are your dedicated partners in navigating the property market. Our team of professionals brings a wealth of local knowledge, expert insight, and a passion for exceptional service that sets us apart. Whether you’re renting your home, selling your cherished property, or looking for a prime rental, we understand that every client’s journey is unique. That’s why we tailor our approach to meet your specific needs, ensuring a seamless and stress-free experience from start to finish.