Recently rented a flat through Sawyer which became our worst renting experience in a decade. The agency and the landlord withheld important information (detrimental to health) about the property in order to let it out. Our communication with the agency was poor from start to finish, and we frequently didn't hear back from emails or have calls answered. In our experience this agency provides shocking support to tenants while protecting the landlord. This rental experience resulted in a huge loss of money, stress and loss of income due to having to move out of the property & find a decent agency to rent with again. This experience was heightened by the total lack of care and reassurance from the Hove lettings team. We really wouldn't recommend renting from them, even if everything looks good on paper.