Generally very helpful and professional but we were surprised at the extent of the referencing process, which we were not warned about by anyone at Sawyer. As i'd made clear my partner was just waiting to sign for a new role, it would have always been difficult to badger her employer at that stage, which it was. There were also some issues with the property which weren't brought to our attention prior to moving in, these were however largely fixed within 1 week of moving in. Generally a friendly and helpful team.