Was informed by Toby Hills that the property included the fridge and washing machine on display while viewing. Put a deposit down, moved in, only to find that the white goods were no longer there. Also discovered that the property had a flea infestation that they didn't seem at all interested in clearing (I was advised to go and buy flea spray from a nearby Vet's.) There was constant pressure for viewings in the last month, despite me making clear that I worked from home and block viewings would be preferred. I offered a table in the property for free to one of the sales staff Kerry-Anne, after she expressed an interest. After moving out, she changed her mind, and I was faced with the prospect of having to pay for its removal (the management department saw sense in the end). They're getting a two not a one because Joe Newman in management is a decent guy.