Estate agents come with a bit of a reputation - and in many cases, based on my extensive experience, it is warranted. But I found Sawyer and Co to be that bit more professional and sincere than their city rivals. Specifically, Simon Lemcke, who does not present as a 'salesman', was the reason we chose to sell with them. I don't like a sales pitch, simply giving answers to our questions for the sake of an answer, and the general waffle one has to experience throughout the buying and selling process. I am a straight-talker, am very detailed in my thinking, and appreciate honest, meant customer service. I felt we received this from Sawyer and Co, and if we were to buy/sell again next month I'd go straight back to Simon and his team. It's a tough market out there is this thriving city, and all agencies have a few agents that don't give you much confidence, but overall I was happy with the handling of our property sale, so much so that I thought it merited a review. As someone who works in customer service, I appreciate a job well done.