This review has changed completely since last writing. I had a bad first impression of Sawyer and Co for unrelated reasons to renting or buying with them, but the professionalism and decorum they have shown to me today has made my review turn 180°. I received an apology from the director and the people that had caused inconvenience personally, we spoke and I got the impression they were very nice honest people. My reviews are aimed to never smear a company but to improve customer service and public image if anything and this company has gone above and beyond for my satisfaction. I would recommend Sayer & Co to anyone for their professionalism and kindness!