Very positive experience dealing with this agency. I was disappointed at not securing the first flat I looked at, but Lee went out of his way to help me find another similar, suitable property. I was late arriving to look at the property but Lee waited nearly half an hour for me to turn up and didn't complain when I arrived. The team at the agency made all the paperwork and process very easy and I the fees they charge are very reasonable compared to other agencies. I'd highly recommend this company!