Sawyer & Co were part of the chain involved in our recent successful exchange of contracts. While they were actually employed by our buyer, not by us, they played an integral part in the success of the chain. Lee Cook in particular provided a level of service which was far over and above their contractual obligation by agreeing to communicate with us directly when issues were encountered with our buyer's sale. Lee provided a vital link between all parties at the bottom of our chain and pro-actively kept everyone informed with the state of affairs and any actions required. His professional, upfront and honest approach was very refreshing and meant that expectations throughout the chain were properly managed. Everyone else that I spoke to in the Hove office was very friendly and helpful and ensured that messages were always past on to Lee accurately and in a timely fashion. Based on my experience of the Hove office, I would have no hesitation in considering them to act on our behalf if we are ever crazy enough to move house again!