Literally called this place 15 times as I'm due to move on the 3rd November. Ive paid a holding deposit and completed the reference process yet Grace and her colleague cannot be bothered to get in touch and confirm that everything has been completed. I'm getting calls from utilities to set everything up when I don't know what's going on. Even the referral company are disgusted by the way we are being treated. You actually expect us to pay you for your *lack of* services?! This company literally confirms the stereotypes around estate agents... Edit* On moving day, they gave us the wrong keys, this lot couldn't organise a piss up in a brewery 😂