I regret to share my disappointing experience with Whitegates. My daughter has encountered a series of unprofessional and uncooperative staff from the start. Firstly communication with letting agency proved a challenge, they’ve hung up on me because I’m not a tenant and my daughter, the manager Tracey has been her living nightmare. I was there when she called to discuss her tenancy and was absolutely appalled at the lack of compassion and understanding instead I saw it as an attack on her and had to intervene. The interaction are beyond UNSATISFACTORY and I absolutely cannot recommend agency. As a pastor and a man of God I am almost certain the people working here are the devil's advocates because they only care about the landlords not the tenants. Secondly, If you have any mental health issues please I commend you do not go with this agency because it will decline further. Please read the rest of the reviews and make your own judgement. My daughter is coming back home after almost committing suicide after her conversation with Tracey the manager. Then we will continue to take the legal route for emotional compensation after she has moved away and can no longer be unlawfully evicted because they threaten her with this several times.