I had the unfortunate experience of renting from Whitegates at 12 Rook Street, Apartment 5. Throughout the year, I faced persistent issues: missing keys, a broken letterbox, a mold-infested bathroom that led to health problems, and a manager, Tracey Nelson, who exhibited bullying behavior. Despite my continuous efforts to communicate and resolve these issues, the lack of responsiveness from the team was shocking. Even after moving out, communication breakdowns and undisclosed charges persisted. Regrettably, my attempt to resolve matters amicably has proven futile. What's worse, even after a month, I still haven't received my deposit back, and no one has bothered to contact me. A year-long nightmare that concluded with a complete disregard for tenant concerns. 1 star is generous. Emailed Chan and a week later no response. There is also clear discord between building manager and estate agents. 2-3months later I got my deposit back 😂😂 they actually took the piss my God of I ever see a place leased by Whitegates I’d rather be homeless
6-7 Cherry Tree Centre , Market Street, Huddersfield, West Yorkshire, HD1 2ET, West Yorkshire , UK, HD1 2ET
Property is our passion and we have been renting and selling homes in Huddersfield for over 45 years. We have earned a reputation for providing a first class service and the very highest levels of customer satisfaction, delivered by teams of skilful, trained, highly motivated property professionals and we're proud to have been awarded the Whitegates Brand Leader award annually since 2016. Instruct Whitegates to sell or rent your home in Huddersfield and you get all of the following benefits, plus more: - All our years of local expertise - Free, no obligation valuation and advice - Ongoing updates from our friendly staff - Local and in-house advertising - Immediate inclusion on the Whitegates Huddersfield website and high quality brochures - Advertising on the biggest property websites including Rightmove Being the largest letting agent in Huddersfield with over 1300 properties managed and the largest Whitegates Office nationally, we pride ourselves on our customer service to our clients & are well equipped to ensure your expectations are met.