Good afternoon Chris, I am sad to see you have left my office a negative review today. You have left us limited information to go on for us to investigate your comments. I can assure you we make hundreds of courtesy calls each week to keep our clients well informed and updated on the sale of their property. I see from your profile that you have left many reviews for all different firms this afternoon, a fair few negative too. If you have indeed had a negative experience with us Chris, can I ask you to make contact with me personally. I would love the opportunity to discuss your review with you direct, if you could contact me at your earliest convenience on s.nicholson-merritt@lovelle-property.co.uk or by telephone on 01472 812250 and ask to speak with Samantha. I look forward to hearing from you.